Privacy Policy

Last updated: September 23, 2026

At Petit Niche, we respect your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, process, store and share personal data when you visit our website, purchase our products or communicate with us.

1. Data Controller

Petit Niche is responsible for the processing of personal data described in this Privacy Policy.

Business name: Petit Niche

Registered address: Schoffel 71 C, 7, 1648 GG, De Goorn, Netherlands

Email: petitniche@outlook.com

2. Personal Information We Collect

Depending on your interactions with us, we may collect:

• Your name, email address and telephone number.

• Billing, delivery and transaction information.

• Order history, returns and customer service correspondence.

• Customer account information, where applicable.

• Technical information, including IP addresses, browser information and device data.

• Website usage information, subject to your cookie preferences.

• Marketing preferences and consent records.

Payment transactions may be processed by external payment service providers. We do not ordinarily receive your complete payment card details.

3. Purposes and Legal Bases

We process personal information for the following purposes:

Order processing and delivery

To process purchases, arrange payments, fulfil orders and provide customer support.

Legal basis: performance of a contract.

Accounting and legal compliance

To maintain legally required records and comply with applicable obligations.

Legal basis: compliance with legal obligations.

Customer service

To respond to enquiries, resolve complaints and manage returns.

Legal basis: performance of a contract or our legitimate interests, depending on the circumstances.

Website security

To maintain the security of our website, investigate suspected fraud and prevent misuse.

Legal basis: our legitimate interests or compliance with applicable legal obligations.

Analytics

To understand website performance and improve our services.

Legal basis: consent where required, or another applicable legal basis where legally permitted.

Marketing

To communicate product launches, promotions and other relevant updates.

Legal basis: consent or another applicable legal basis where permitted by law.

You may unsubscribe from marketing communications at any time.

4. Sharing Personal Information

We may share personal information with service providers where necessary to operate our business.

These may include:

• Our e-commerce platform and website hosting providers.

• Payment service providers.

• Shipping and fulfilment partners.

• Customer service and communication providers.

• Accounting and administrative service providers.

• Analytics and marketing providers, where applicable.

We share information only where there is an appropriate legal basis and implement relevant contractual and security safeguards.

Some service providers may act as independent data controllers rather than solely processing information on our behalf.

5. International Data Transfers

Some service providers may process personal information outside the European Economic Area.

Where required, we use appropriate legal safeguards, such as adequacy decisions or applicable contractual protections.

Information about relevant international transfers and safeguards is available upon request.

6. Data Retention

We retain personal information only for as long as necessary to fulfil the purposes for which it was collected or to comply with applicable legal obligations.

Our general retention periods are:

• Order and accounting records: Generally seven years, or longer where required by applicable tax legislation.

• Customer account information: For as long as the account remains active. Inactive accounts may be deleted after two years, unless continued retention is necessary.

• Customer service correspondence: Up to two years after an enquiry or complaint has been resolved, unless a longer period is necessary for legal purposes.

• Marketing information: Until you unsubscribe, withdraw your consent or the information is no longer required. Limited records may be retained where necessary to respect your marketing preferences.

• Technical and analytical information: For the periods configured in our website and analytics systems, based on the purposes for which the information is collected.

When personal information is no longer necessary, we securely delete or anonymise it, unless further retention is required by law.

7. Cookies and Similar Technologies

Our website uses cookies and similar technologies to support essential functionality.

We may also use analytics and marketing technologies, depending on our active website configuration.

Where required by law, we request consent before activating non-essential technologies.

When you first visit our website, a cookie banner lets you accept or decline non-essential cookies, such as analytics and marketing cookies. Essential cookies needed for the shop and checkout to work are always active.

You can manage your cookie preferences through the cookie settings available on our website.

8. Data Security

We implement appropriate technical and organisational measures to protect personal information against unauthorised access, loss, alteration and disclosure.

Access to personal information is restricted where appropriate, and we review relevant security measures as our business develops.

9. Your Privacy Rights

Subject to applicable data protection legislation, you may have the right to:

• Access your personal information.

• Request correction of inaccurate information.

• Request deletion of your information.

• Restrict or object to certain processing activities.

• Request data portability where applicable.

• Withdraw consent at any time where processing relies on consent.

• Lodge a complaint with a competent data protection authority.

To exercise your rights, contact us at petitniche@outlook.com.

We will respond within the applicable statutory timeframe.

10. Children

Our website is not specifically directed towards children.

Where legally required, we will obtain appropriate parental consent before processing personal information relating to children.

11. Changes to This Policy

We may update this Privacy Policy to reflect changes in our services, processing activities or applicable legal requirements.

The latest version will be published on our website with an updated revision date.

12. Contact and Complaints

For questions regarding your personal information, please contact:

Petit Niche

Email: petitniche@outlook.com

Registered address: Schoffel 71 C, 7, 1648 GG, De Goorn, Netherlands

You may also lodge a complaint with the Dutch Data Protection Authority, Autoriteit Persoonsgegevens, or another competent supervisory authority.