Shipping Policy

Last updated: October 1, 2026

At Petit Niche, every order is prepared with care. Our shipping arrangements are designed to ensure that your fragrances are handled and delivered appropriately.

1. Order Processing

Every decant is prepared to order. After payment confirmation we fill your decant by hand and carry out a 24-hour leak test before dispatch. Orders are therefore dispatched within 5–7 business days.

Orders are processed Monday through Friday, excluding Dutch public holidays.

During periods of increased demand, processing may take longer. Where applicable, we will communicate significant delays.

2. Shipping Destinations

Petit Niche ships exclusively to destinations supported by our available shipping services.

The countries currently available for delivery are displayed during checkout.

Due to transport regulations applicable to alcohol-containing fragrances, certain destinations or delivery methods may be unavailable.

The availability of a destination does not override applicable shipping restrictions.

3. Shipping Rates

We currently ship to the Netherlands, Belgium, Germany and France.

• Netherlands: €3.95, free on orders of €55 or more

• Belgium: €6.95, free on orders of €75 or more
• Germany and France: €9.95, free on orders of €75 or more

The final shipping charge will always be displayed at checkout before payment.

4. Estimated Delivery

Once dispatched, delivery usually takes 1–2 business days to the Netherlands and Belgium, and 2–5 business days to Germany and France.

Orders are dispatched within 5–7 business days (see section 1). Delivery times are estimates provided in good faith; your statutory rights remain unaffected.

5. Fragrance Transport Restrictions

Fragrances may be subject to dangerous goods transport regulations.

We only dispatch orders using shipping arrangements that permit the relevant products and destinations.

If we are unable to fulfil an order because of applicable transport restrictions, we will contact you and arrange an appropriate refund.

6. International Orders

International orders may be subject to customs procedures, import taxes and additional charges.

Where applicable, we will inform customers about the allocation of foreseeable import-related charges before purchase.

Customers may also be required to provide information necessary for customs clearance.

7. Tracking

Where available, tracking details will be provided after dispatch.

Tracking availability depends on the selected shipping service.

8. Incorrect Delivery Information

Please ensure that your delivery information is accurate and complete.

If you notice an error, contact us as soon as possible.

Additional costs resulting from incorrect information supplied by the customer will be assessed in accordance with applicable law.

9. Lost or Damaged Deliveries

If your order is lost, damaged or does not arrive within the applicable delivery period, please contact us at petitniche@outlook.com.

We will investigate the matter and provide an appropriate solution in accordance with your statutory consumer rights.

10. Returns

Returns are governed by our Return & Refund Policy.

Because fragrances may be subject to transport restrictions, customers should follow the applicable return shipping instructions.

11. Contact

For shipping enquiries, please contact:

Petit Niche

Email: petitniche@outlook.com